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Privacy Policy

 

We are the company Nikol Slavíková, registered at Slovenská 1689, 250 82 Úvaly, Company ID (IČO): 22213821.

E-mail: info@kpopstore.cz
Phone: +420 605 060 250

We operate an online store on the website www.kpopstore.cz.

In order to provide our services, sell goods, and operate our website, we process certain personal data.

The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).

I. Processing of Personal Data

A. Processing of Personal Data When Using the Contact Form

If you inquire about our products and services, we will process your contact details, which you provide to us mainly via the inquiry form. These include:

  • Your full name
  • Postal address
  • Phone number
  • Email address

Why do we process this data?
We use this information to contact you for further arrangements regarding the goods and services.

On what legal basis?
This processing is based on Article 6(1)(b) of the GDPR – necessary for taking steps at your request before entering into a contract.

How long do we process personal data?
If we do not establish further cooperation, we will process your data for a maximum of 3 years from our last communication.

 

B. Processing of Personal Data in Case of a Purchase

If you make a purchase from us, we will process the details you provide. These primarily include billing information:

  • Name
  • Surname
  • Address
  • Phone number
  • Email address

Why do we process this data?
We need to process your personal data to fulfill our contract – to deliver our goods or services to you. We will also use your contact details to communicate with you regarding your order status, potential complaints, or any inquiries.

Additionally, we process your personal data to fulfill our legal obligations (mainly for accounting and tax purposes or handling complaints and other legal matters).

On what legal basis do we process personal data?
This processing is based on Article 6(1)(b) of the GDPR – performance of a contract, and Article 6(1)(c) of the GDPR – compliance with our legal obligations.

How long do we process personal data?
For the duration of our service provision and thereafter for 3 years from the last service provided or goods delivered.

 

C. Newsletters (Marketing Communications)

If you are a purchasing customer and have not opted out at the time of purchase, we will use your email address to send you our newsletters and updates.

On what legal basis?
This is permitted under Section 7(3) of Act No. 480/2004 Coll. on Certain Information Society Services, provided that you have not opted out at the time of purchase.

How long do we process personal data?
For 3 years from your last purchase. You can unsubscribe from our newsletters at any time via email or by contacting us at info@kpopstore.cz.

 

II. Who Has Access to Your Data?

Your data remains with us. However, some companies or individuals who assist us with the operation of our online store may have access to your data. These include:

  • The operator of our e-shop platform, Shoptet (Shoptet a.s., registered at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Company ID: 28935675, registered with the Municipal Court in Prague, Section B, Insert 25395).
  • Companies involved in order fulfillment (e.g., Zásilkovna).

We process personal data exclusively within the European Union.

II. Additional Information

  • Our company does not have a designated Data Protection Officer.
  • We do not use automated decision-making or profiling in our data processing.
  • If you have any questions regarding personal data, please contact us at info@kpopstore.cz or call us at +420 605 060 250.

IV. Use of Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. These cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies serve various functions, such as enabling efficient navigation between web pages, remembering your preferences, and improving the overall user experience. They can also help ensure that online advertisements are better tailored to your interests and online behavior.

Types of Cookies We Use

  • Necessary cookies: These are required for the operation of the website, allowing functions such as logging into secure areas. This category of cookies cannot be disabled.
  • Analytical/statistical cookies: These allow us to recognize and count visitors and track how they use the website. They help us improve the functionality of our site, making it easier for users to find what they are looking for. These cookies are only activated with your prior consent.
  • Advertising cookies: These track user preferences and enable the display of ads and other content tailored to your interests and online behavior. These cookies are only activated with your prior consent.

Third-Party Cookies

Please note that third parties (such as external service providers) may also use cookies and/or access data collected via cookies on our website.

Cookies Used on Our Website

Technical name

Provider

Purpose

Duration

externaFontsLoaded

SHOPTET

 Helps with font loading

Session

NOCHACHE

SHOPTET

 Improves website loading speed

Session

PHPSESSID

SHOPTET

 Identifies logged-in users

Session

previousURL

SHOPTET

 Stores the previously visited page

Session

referal

SHOPTET

 Identifies the previous visit source

Session

mccid a mceid

SHOPTET

 Internal information for proper site operation

Session

SRV_id

SHOPTET

 Internal information for high availability

Session

CookiesOK

SHOPTET

 Records cookie consent

Session

externaFontsLoaded

SHOPTET

Helps with font loading

Session

NOCHACHE

SHOPTET

Improves website loading speed

Session

PHPSESSID

SHOPTET

Identifies logged-in users

Session

Google Analytics

Podmínky služby Google Analytics

 Helps measure and analyze website performance

Persistent

Smartlook a Smartsupp

Podmínky služby Smartlook a Smartsupp

 Helps analyze website performance and communication with clients

Persistent

Google Optimize

Podmínky služby Google Optimize

 Evaluates and improves website performance

Persistent

Google Adwords

Podmínky služby Google Adwords

 Used for targeted advertising

Persistent

Seznam Sklik

Podmínky služby Sklik

 Used for targeted advertising

Persistent

Facebook audience

Podmínky služby Facebook

 Used for targeted advertising

Persistent

 

 

 

 

 

 

 

 

 

 

Managing Cookies

Additional information about cookies and their current list can be found in your web browser’s Developer Tools section.

Consent to cookies can be given via a checkbox in the cookie consent banner. You can later reject cookies in your browser settings or choose to allow only certain types.

For more details on managing cookies in specific browsers, visit the following links:

V. Your Rights Regarding Personal Data Processing

Under the GDPR, you have the right to:

  • Request information about which of your personal data we process.
  • Request access to your personal data and have it updated or corrected.
  • Request restriction of data processing.
  • Obtain a copy of your processed personal data.
  • In certain situations, request the deletion of your personal data.
  • In specific cases, exercise your right to data portability.
  • Object to processing based on our legitimate interest.

If you believe we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take legal action.

These terms are effective from February 2, 2025.

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